Support

Need help or advice with your ERP, Office or website ?

  • How to do ... ?
  • Where to find ... ?
  • What solution for ... ?
  • Can you help me ... ?

Several  monthly packages are offered, providing a personal assistance within a maximum period of 24h. Packages are active from the day ordered and are billed monthly unless notice of termination (for the following month).

Support packages

Support solved or refunded!
In case of impossibility of support (no solution proposed), amount is refunded.

Price: fr. 30.- / case, limited to 15 minutes. Hourly rate applies for excess time.
Unlimited consultation for 1 person on following areas:
  • Finance (accounting, investment, taxes)
  • Operational (administrative, processes, technologies)
  • Information (IT, data, statistics)
This includes answers to all your questions remotely or on site (+ travelling) :
  • Advices
  • Management
  • Watch
Price: fr. 120.- / month, limited to 15 minutes per case. Hourly rate applies for excess time.
Unlimited support for 1 person on following ERP:
  • Crésus, Sage, Abacus, ProConcept
This includes all problems solving related to usage remotely or on-site (+ travelling) :
  • Usage support
  • On-demand settings and extracts
Price: fr. 50.- monthly (Crésus, Sage Start), fr. 30.- / case or fr. 120.- monthly (Sage Extra 50, Abacus, ProConcept), limited to 15 minutes per case. Hourly rate applies for excess time.

Unlimited support for 1 person on following applications:
  • Word / Excel / Outlook / Access
  • Power BI
This includes all problems solving related to usage remotely or on-site (+ travelling).
Price: fr. 80.- monthly, limited to 15 minutes per case. Hourly rate applies for excess time.


Unlimited support for 1 person on following languages:
  • VBA
  • Visual Basic
  • VB.Net
  • SQL
This includes answers to all your questions remotely or on-site (+ travelling).
Price: fr. 80.- monthly, limited to 15 minutes per case. Hourly rate applies for excess time.

Unlimited support for 1 person on following technologies:
  • Business pages LinkedIn / Facebook / Google
  • E-commerce
  • Google Analytics / Search Console
  • Google AdWords
  • Advertising / SEO
This includes answers to all your questions remotely or on-site (+ travelling).
  • Advices
  • Management
  • Watch
Price: fr. 80.- monthly, limited to 15 minutes per case. Hourly rate applies for excess time.